1. Privacy at a glance
Collection of data on our website
Who is responsible for the collection of data on our website?
Data processing on this website is handled by the website operator, whose contact details can be found in the imprint (legal disclosure) of this website.
How do we collect your data?
First of all, we will collect any data that you send to us. This might include, for instance, the information you enter in the contact form.
Other data is collected automatically by our IT systems when you visit our website. This is primarily technical data (such as internet browser, operating system and time of page visit). Data is collected automatically as soon as you access our website.
What do we use your data for?
Part of the reason for collecting data is to ensure the smooth running of our website. Other data may be used to analyse your behaviour as a user.
What rights do you have regarding your data?
You always have the right to ask about the origin, recipient and purpose of the personal data we store concerning you. You also have the right to request that this data be corrected, blocked or deleted. You can contact us for this purpose or regarding any other queries you may have using the address provided in the imprint (legal disclosure). Furthermore, you have the right to appeal to the relevant supervisory authority.
Analytics and third-party tools
2. General remarks and mandatory information
Please note that there may be security risks when transmitting data over the internet (e.g. when communicating via e-mail). It is not possible to completely protect your data from third parties.
Note on the responsible body
The body responsible for processing data on this website is:
Hotel Restaurant Kleiner Rosengarten
Owner: Roland Oparaku
U6 19, 68161 Mannheim
Restaurant: +49 621 17887574
Hotel: +49 621 1234769100
The responsible body is the natural or legal person who individually or jointly with others decides on the purpose and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revoking your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent to any given operation at any time. An informal e-mail message to us is sufficient. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
Right of appeal to the relevant supervisory authority
Should there be any breach of data protection legislation, you have the right to appeal to the relevant supervisory authority. The supervisory authority in matters of data protection law is the data protection officer in the federal state in which our company is based. A list of data protection officers and their contact details can be found on the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to transfer data
You have the right to transfer any data we process automatically, whether through your consent or as part of a contract, to yourself or to a third party in a standard machine-readable format. If you require data to be transferred to another responsible person, this can only be done to the extent technically feasible.
SSL or TLS encryption
To prevent the unwanted transfer of any confidential data such as orders or requests that you send to us as a site operator, we use SSL or TLS encryption. An encrypted connection is indicated by a change from “http://” to “https://” and a lock icon in your browser’s address bar.
If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Encrypted payment transactions on this website
Upon concluding a contract subject to a charge, there is an obligation to provide us with your payment details (e.g. your account number to authorize a direct debit). This data will be required to process your payment.
Payment transactions by common payment methods (Visa / MasterCard, direct debit) are made exclusively using an encrypted SSL or TLS connection. An encrypted connection is indicated by a change from “http://” to “https://” and a lock icon in your browser’s address bar.
If the connection is encrypted, the data you send to us cannot be read by third parties.
Information, blocking and deletion
The applicable legislation affords you the right to obtain free information about any of your personal data stored by us, its origin, destination and the purpose for which the data is processed, and if necessary the right to correct, block or delete these data. You can contact us for this purpose or regarding any other issues relating to personal data using the address provided in the imprint (legal disclosure).
Anti-junk mail clause
We do not accept the use of the contact data published as demanded by law in the imprint (legal disclosure) for the sending of unsolicited advertising or information materials. The website operators expressly reserve the right to take legal action in the event of the unsolicited sending of advertisements, e.g. spam e-mails.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer in our company.
Restaurant: +49 621 17887574
Hotel: +49 621 1234769100
4. Collection of data on our website
For some purposes, web pages use things called cookies. Cookies cannot do harm to your computer and do not contain viruses. They exist to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and recorded by your browser.
Most of the cookies we use are what are known as ‘session cookies’. These are automatically deleted at the end of your visit. Other cookies will remain stored on your devise until you delete them. These cookies enable us to recognise your particular browser on your next visit.
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser sends to us automatically. These include:
- browser and version
- operating system used
- HTTP referrer
- host name of the computer accessing the site
- time of the server request
- IP address
This data is not mixed with other data sources.
Data is processed in accordance with Art. 6(1)(f) of the EU GDPR, which permits the processing of data to perform contractual or pre-contractual activities.
If you send us an inquiry using our contact form, the details provided there, including your contact details, will be stored in order to process your inquiry and in case of any follow up questions. We will not disclose this information to anybody without your consent.
Data from the contact form is processed exclusively based on your consent (Art 6(1)(a) of the EU GDPR). You can revoke your consent at any time. An informal e-mail message to us is sufficient. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
We will continue to store the information provided by you in the contact form unless you ask us to delete it or revoke your consent to store this information, or if there is no longer a purpose to store this information (e.g. your request has been processed). The mandatory statutory provisions, in particular retention periods, remain unaffected.
Registering on the website
You may register on our website for the use additional features. We only use the data you enter for the purpose of the features or services that you sign up for. The mandatory fields requested during registration must be filled out in full, otherwise the registration will be void.
We will use the e-mail address provided during registration to inform you of any important changes, such as changes in the scope of the given feature or changes in technical requirements.
The data you enter during registration is processed on the basis of your consent (Art 6(1)(a) of the EU GDPR). You can revoke your consent at any time. An informal e-mail message to us is sufficient. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
We will store the data collected during registration for as long as you remain registered on our website, after which this data will be deleted. Statutory retention periods remain unaffected.
Comment feature on the website
Besides your comment itself, comments on this website also include information about when a comment was left and, if not posted anonymously, your chosen user name.
How long comments are stored
Comments and related data (e.g. IP address) will be stored and remain on our website until the content of the comment has been completely removed from the website or must be removed for legal reasons (e.g. offensive comments).
The storage of your comments is carried out on the basis of your consent (Art 6(1)(a) of the EU GDPR). You can revoke your consent at any time. An informal e-mail message to us is sufficient. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
Processing data (customer and contract data)
We only store, process and use personal data insofar as it is necessary for the establishment, elaboration and modification of a legal relationship (inventory data). This is done in accordance with Art. 6(1)(f) of the EU GDPA, which permits the processing of data to perform contractual or pre-contractual activities. We only store, process and use data on the use of our web pages (user data) insofar as it is necessary in order to give the user access to a service or charge the user for this service.
The customer data we collect will be deleted after the conclusion of an order or termination of the business relationship. Statutory retention periods remain unaffected.
6. Analytics tools and advertising
The website makes use of the web analytics service Google Analytics. This is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called cookies. These are text files which are stored on your computer and enable the analysis of your usage of our website. The information generated about your usage of this website is generally transmitted to a Google service in the USA and stored there.
The storage of Google Analytics cookies is carried out on the basis of your Art 6(1)(f) of the EU GDPA. The website operator has a legitimate interest in analysing use behaviour for the purpose of optimizing both the website and its advertising.
We have activated IP anonymization on this website. This means that your IP address will be truncated by Google in EU member states or any other states party to the Agreement on the European Economic Area before being transmitted to the USA. The IP address will be only be sent to the USA before being truncated in exceptional cases. As requested by the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and perform other services for the website operator connected to website activity and internet usage. The IP address transmitted by your browser for the purpose of Google Analytics will not be merged with any other Google data.
You can adjust your browser’s settings to prevent the storage of cookies, but please be warned that this may prevent you from making full use of all of this website’s functions. In addition you may prevent Google from collecting and processing data (including your IP address) connected to your usage of the website by means of cookies by downloading and installing a browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Opting out of data collection
You can prevent Google Analytics from collecting your data by clicking on the link below. This will generate an opt-out cookie which will prevent your data from being collected on any future visits to the website. Deactivate Google Analytics
Processing order data
We have concluded a contract with Google regarding the processing of order data and are in full compliance with the strict requirements of German data protection authorities when using Google Analytics.
Demographic data on Google Analytics
This website uses Google Analytics’ demographic data feature. This means that reports can be produced which contain information on the age, gender and interests of website visitors. This data comes from Google’s targeted advertising and third party visitor data. This data cannot be linked to a particular person. You can disable this feature at any time through the ad settings of your Google account, or prevent any collection of data by Google Analytics as described in the section Opting out of data collection.
If you wish to receive the newsletter offered by our website, we will require your e-mail address, as well as information to help us verify that you are the owner of the e-mail address provided and that you agree to receive our newsletter. No further data is collected, or it is collected on a voluntary basis only. We will only use this data to send you the information you requested, and will not pass it on to third parties.
Data from the newsletter subscription form is processed exclusively based on your consent (Art 6(1)(a) of the EU GDPA). You can revoke your consent to the storage of your data, e-mail address and its use to send you the newsletter at any time, for instance by pressing the unsubscribe link in the newsletter. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
We will store the data you provide for the purpose of receiving the newsletter until you unsubscribe from it, after which the data will be deleted. Data which we store for other purposes (e.g. email addresses for the member’s area) will remain unaffected.
To send its newsletters, this website uses the services of Adobe Business Catalyst. The provider is Adobe Systems Software Ireland Ltd.,4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Ireland.
Business Catalyst is a service, which, among other things, can help manage and analyse the sending-out of newsletters. When you enter data (e.g. your e-mail address) for the purpose of subscribing to our newsletter, it will be stored on Adobe Business Catalyst’s servers in Ireland.
We can use Adobe Business Catalyst to help us analyse our newsletter campaigns. When you open an e-mail send using Adobe Business Catalyst, a file within the e-mail (called a web beacon) connects to the Adobe Business Catalyst servers. This can help us establish whether the newsletter was opened and which links have been clicked, if any. In addition, the service collects technical data (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be linked to a particular newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of such analysis can be used to better tailor the content of future newsletters to the interests of subscribers.
If you do not wish for your data to be analysed by Business Catalyst, you will have to unsubscribe from the newsletter. A link to do this can be found in every newsletter.
The processing of data is carried out on the basis of your consent (Art 6(1)(a) of the EU GDPA). You can revoke your consent at any time by unsubscribing from the newsletter. Revoking your consent does not affect the legality of any data processing carried out before this revocation.
We will store the data you provide for the purpose of receiving the newsletter until you unsubscribe from it, after which the data will be deleted both from our servers and from the Adobe Business Catalyst servers. Data which we store for other purposes (e.g. email addresses for the member’s area) will remain unaffected.
Concluding a data processing agreement
We have concluded a data processing agreement with Adobe Business Catalyst, whereby we demand that Adobe Business Catalyst protect our customer’s data and not share it with third parties. This contract is available at the following link: Link: xxxxxxxxxx
This site uses Web Fonts, provided by Adobe, for the uniform representation of fonts. When you load up a page, your browser loads the required web fonts into your browser cache in order to correctly display texts and fonts.
Your browser must connect to Adobe’s servers in order to do this. This will inform Adobe of the fact that our website has been accessed via your IP address. We use Adobe Typekit for the purpose of the uniform and attractive presentation of our online services. This constitutes a legitimate interest as stipulated in Art. 6(1)(f) of the EU GDPA.
We use both necessary and optional cookies to enable you to navigate our website and provide you with basic functionality. Tracking and functionality cookies are used to improve the user experience. The following types of cookie are used on our website:
- Essential cookies
Certain cookies are essential as they are responsible for site navigation and basic functionality. Without these cookies, you would not be able to enter a secure part of the website or use the online shop, for instance.
This type of cookie cannot be deactivated.
- Optional tracking and functionality cookies
We use performance and tracking cookies to improve the user experience. The information provided by this type of cookie helps us understand how visitors move around our website, how much time they spend on it, and which pages they visit. This information helps us improve the website’s content and make the information on it more accessible. Please note that disabling these cookies does not disable Google Analytics cookies. See below on how to disable Google Analytics cookies.